Privacy Policy

Our Basic Principles
Transparency has always been a core value at Green Pets. We provide an online shopping system with fundamental principles for managing your data as follows:

Personal Data Ownership
All personal data belongs to you, and we will only request the necessary information.

The personal information you provide in our system will only be used for your benefit. Green Pets will request only the necessary data to help facilitate your transactions within our system.

We do not disclose your information to anyone.
Your data will be securely stored, and we will not share it with anyone unless you permit or require it.

What does Green Pets care use your information for?
We use your information to facilitate online transactions, including sharing information with our partners, such as payment gateways or delivery service providers. In addition to these operations, Green Pets uses your information for:

• Product or service development and enhancing your website experience.
• Analyzing the effectiveness of advertisements, competition, and promotions.
• Customizing the website according to your preferences, including evaluating website traffic statistics.
• Improving website functionality to better meet your interests and needs.
• Marketing and communication about products and services offered by the company.
• Sending product information or samples at your request.
• Responding to feedback and complaints.
• Developing product and service quality based on customer feedback and market surveys.
• Recommending products and services that we believe you may be interested in.
• Inviting you to participate in contests and promotional events.

General Member Information
Collection of Personal Information Directly
We collect personal data when you register for various marketing activities and agree to let us collect, use, and disclose your personal information. Disclosing your personal information to us is highly beneficial for providing products and services that match your needs and interests. Examples of voluntary data we collect include email, name, birth date, and address.

Cookie Policy
Cookies are small pieces of data stored in your browser to collect browsing information. When you revisit our website, your browser will remember that you have visited before.

Cookies are not programs that damage computer files, but help us track what pages you visit, the starting and ending pages, and how often. We do not use cookies to identify users personally, only to recognize that a particular computer has visited our site.

Cookies do not collect personal data like names, addresses, or email addresses. If you do not wish for cookies to be stored on your computer, you can configure your browser to reject cookie files.

Benefits of Cookies

• To collect visitor information and track member data for offering products, goods, and services most suited to each individual's preferences.
• To assess visitor numbers and analyze browser types, helping target ads effectively based on interests and internet behaviors.
• To check browsing frequency and patterns, improving our website’s services, content, advertisements, and promotions.

Web Beacon Usage
We may use "web beacons" or "pixel tags" along with cookies to verify if you accessed certain information we offer via our website or emails, helping to provide products, goods, and services most suited to you. Typically, you can reduce the effectiveness of web beacons by rejecting cookies in your browser.

Disclosure of Personal Information
We will not disclose your personal information unless permitted by you or in special cases as required by law, including:

• Advertising and marketing agents, or promotions that help improve and analyze the effectiveness of our advertisements.
• External parties responsible for product delivery or services, such as delivery companies for your purchased or requested items.
• Law enforcement or government agencies that request personal data.
• External service providers, such as data processing or website analytics services, like Google Analytics.

Security and Data Collection
All collected data is securely stored and protected according to standards set by the Ministry of Digital Economy and Society.

Access Control for Personal Data

• We take measures to prevent unauthorized access to personal data.
• Personal data will be destroyed securely when it is no longer necessary for legal or business purposes.
• We will keep your personal information for as long as necessary, or until you request deletion, or as required by court order or legal processes.

Right to Edit Personal Data
You have the right to access, change, and request the deletion of your personal data by contacting the company. Please refer to the "Contact Us" section for further information on the procedure.

Right to Modify Terms and Conditions
The company reserves the right to amend these terms and conditions at any time. Any changes will be posted on this website with the update date. We recommend that you regularly review the terms and conditions to stay informed of any updates.

Company's Rights
You acknowledge and agree that the company may disclose your personal information to legal authorities, regulatory bodies, government agencies, tax agencies, law enforcement, and others if the company has reasonable grounds to believe that disclosure is necessary to comply with obligations, responsibilities, or agreements, whether voluntarily or involuntarily, for cooperation with legal processes.

Information You Provide to the Company
By providing any data on or through the company’s website and/or affiliated services, you are responsible for ensuring that:

• You own the information.
• The information is true and accurate.
• The information does not harm individuals or organizations.
• The information is not obtained by infringing copyrights, trademarks, ownership, or privacy rights.
• The information does not violate laws, rules, or regulations.
• The information does not contain offensive, defamatory, discriminatory, or harmful content.
• The information does not reference websites, email addresses, or contact details of others unless permission is granted.
• The information does not contain harmful viruses or destructive programs.