Shipping Policy

Shipping Types

Your order means a lot to us, which is why we are dedicated to providing fast, safe, and reliable delivery services for all of our products. Deliveries are typically made Monday through Friday, and you can find delivery options for each item on its product page as well as in the cart.

Shipment Processing
All orders are processed, verified, quality checked, and packaged within 1-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Holiday Shipping
Due to the holidays, shipping companies will usually have a high volume of shipping traffic. Shipping companies will require additional time to deliver. We will contact you via email if there is a significant delay in the shipment of your order.

 

Shipping Updates & Alerts

Communication is key – we’ll keep you updated throughout the shipping process with email and SMS notifications.

 

Updating Shipping on an Order

Updating Orders Before Shipping

You can easily edit the details of your order online before an item has shipped. From My Orders, you can cancel, change the delivery method, or change the shipping address for each item.

Updating Orders In Transit

Once an item has shipped, a few extra steps are required to make adjustments. Unfortunately, items already in transit cannot be expedited.

 

Item Never Arrived (Lost in Transit)

Can't Find Your Package?

Not to worry! Most items are found within two days. Here are some things to try.

  • 1) Check that your shipping address is correct.

    Let's make sure we shipped to the right place. Current shipping addresses are listed under “Deliver To:” on the My Orders page.

    2) Check around your home or with neighbors.

    Boxes might be at back doors, behind bushes, etc.

    3) Give it 2 days.

    Sometimes carriers incorrectly scan packages that are still in transit.

    4) Check your mailbox or anywhere else you receive mail.

    Carriers deliver differently, especially if the package is small enough to fit inside your mailbox.

    5) Check for a notice of attempted delivery.

    This notice will tell you the steps to receive your package.